The North Central Region encompasses Chicago metropolitan area and Wisconsin. The ideal base location is Chicago Principle Functions:
•The North Central Regional Field Technical Services Manager will work from their home office and is responsible for this respective geographical region.
•Provide technical support as directed by the VP of Technical services and Regional Sales Manager.
•Job starts / job site application training.Perform Guranty Final Inspections including;18-month audit inspections and Leak inspections.
•Provide product application and technical training of DACs (Derbigum Authorized Contractors), and Derbigum sales representatives.
•Problem/complaint resolution for all Derbigum products within the assigned sales region.
•Attend and preform box lunch presentations/seminars for architects with Regional Sales Managers. Scope of Job:
•The Regional Field Technical Services Manager possess a complete and in-depth knowledge of all roofing processes, all Roofing local codes FM, UL and compliance requirements of Derbigum's products and systems.
•Must have a complete knowledge of Derbigum products, systems and application.
•The Regional Field Technical Services Manager must accomplish principal accountabilities through indirect people management and human resources skills.
•Assist Regional Sales Managers in developing and implementing training for DACs, Derbigum sales representatives and independent roof consultants/auditors of proper Derbigum/Permastic applications.
•Resolve all problem/complaint issues and determine through technical evaluation, Derbigum’s liability that includes negotiating an equitable payout when necessary.
•Manage and coordinate outside consultants and independent auditors (10-15 firms) under contractual agreement with Derbigum as needed for back up on guaranty job audits and 18-month job audits.
•Maintain current knowledge on products, systems and technologies and evaluate Derbigum's need to develop new products/systems to meet market needs.
•High School acceptable, college preferred
•Minimum 3 years’ experience related to commercial construction, commercial roofing application is required
•Previous service experience as commercial roofing field tech, roof auditor/register roof observer preferred.
•Must be able to meet deadlines and work well under pressure situations
•Good oral and written communication skills
•Good presentation skills
•Computer proficient (Outlook, Word, Excel and PowerPoint)
•Registered Roof Observer Certification preferred
•Valid Driver’s License
PHYSICAL REQUIREMENTS: This position requires a moderate degree of physical labor, including ability to climb ladders and walk on slopped surfaces. The position is subject to hot and cold temperatures found on jobsite based on various weather conditions. Ability to lift up to 50 lbs. Must be able to differentiate colors and shades of colors.
DERBIGUM made its introduction to the United States roofing market in 1979 and has grown to be recognized as the premiere modified bitumen roof system in America. DERBIGUM offered American building owners a durable alternative to failing built-up roofs and flimsy EPDM and PVC single ply membranes. Its success and acceptance was immediate. Today, DERBIGUM is an undisputed industry leader. With 350 ...employees worldwide, the company is present across the United States, Europe, Africa and Asia.
At DERBIGUM our greatest asset is our employees! DERBIGUM employees are a team of talented conscientious professionals that are innovative, resourceful and committed to making DERBIGUM the most successful premium commercial roofing manufacturer in the industry. Our search for the best people to build this team is ongoing as we work to attract the best minds in the industry and we continue to grow in to the 21st century.
In every step, we’re committed to being the industry leader in technology, research, product development and environmental awareness. Our facility management and quality control efforts are keys to our success.
Every employee plays an integral role in maintaining our high standards for safety, quality products and our environment. Only then does DERBIGUM, along with our entire family of products, provide the ultimate solution in reliable roof protection