Provide quality support to the organization and coordination of the processing of work orders and requests for the campus with an emphasis on customer service.
Review, receive, enter, approve and route incoming emergency, routine maintenance and service requests for campus submitted by telephone, on-line or email. Follow-up with contractors regarding daily requests for elevators and extermination and provide feedback to Director or Assistant Director. Assist shops with entering materials, labor, comments and closing of work orders. Assist with processing accurate billings for weekly and monthly maintenance, bi-monthly vehicle fuel usage, monthly vehicle maintenance and van rentals. Ability to use dispatch radio equipment. Schedule van rentals. Maintain building roof access log; follow-up with technician to assure roof access is secured; used as a safety measure for technicians. Performs other duties as assigned.
High School diploma. One (1) year of office experience with customer service or the equivalent experience.
Proficiency with MS Office applications, including but not limited to Word, Excel and Power Point. Experience with TMA Systems (Maintenance Management Software) and UT System specific software (PeopleSoft accounting system).
Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.
UTA is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. Additionally, the University prohibits discrimination in employment on the basis of sexual orientation. A criminal background check will be conducted on finalists. The UTA is a tobacco free campus.
Open Until Filled: No
Internal Number: 12832
About University of Texas at Arlington
With annual research expenditures in excess of $100M, the University of Texas at Arlington is a Carnegie Research-1 “highest research activity” institution committed to life-enhancing discovery, innovative instruction, and caring community engagement. A leading institution in the heart of the thriving North Texas region, UTA nurtures minds within an environment that values excellence, ingenuity, and diversity. With a total global enrollment of over 59,000 in AY 2018-19, UTA is one of the largest institutions in the University of Texas System. Guided by its Strategic Plan Bold Solutions | Global Impact, UTA fosters interdisciplinary research and teaching to enable the sustainable megacity of the future within four broad themes: health and the human condition, sustainable urban communities, global environmental impact, and data-driven discovery. UTA was cited by U.S. News & World Report as having the second lowest average student debt among U.S. universities in 2018. U.S. News & World Report also ranks UTA fourth in the nation for undergraduate diversity. The University is a Hispanic-Serving Institution and is ranked as the top four-year college in Texas for veterans on Military Times’ 2018 Best for Vets list.